Help – Two-factor authentication

Two-factor authentication is a high-security process in which the users have to provide two different codes to identify themselves. For example, two-factor authentication methods rely on a user providing a password as a regular username and password and a second identification code, usually a security token.

Users can choose where they want to receive the code, either on their cell phones by an app or by email. This process offers extra security to the account and documents, making it harder for a third party to gain access since knowing or guessing the password is not enough.

If two-factor authentication is required for a landmark account, please send us an email at support@landmarktranscription.com.au, and our team will set it up for you.