
Request a free Demo. One of our Account Executives will be pleased to guide you through our Platform.
1. Go to Tickets
Once you have logged in to your portal, please go to your tickets by clicking on the “Tickets” header.

2. Select your ticket and click “View Details”
You will now be redirected to your tickets list view. Click “View Details” to go to the transcript details.

You will now be to see all your transcript information, including your source files.

3. Delete your Source Files
Delete your files from our system by clicking on the trash can icon.

A pop-up window will appear on your screen. Click “accept” to continue with the process of deleting your files.

Your files have now been deleted from our system!

Request a free Demo. One of our Account Executives will be pleased to guide you through our Platform.
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