Help – Download your Media Files
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How to download your original media files
1. Go to Tickets
Once you have logged in to your portal, please go to your tickets by clicking on the “Ticket” header.
2. General Ticket List View
You will now be redirected to your tickets List View. Each Ticket has information like ID, Name, Status, etc.
3. Download your desired original media files
You can simply click on the blue icon “Media” to download your original media files.
You will be able to find your download at the bottom of your desktop.
4. View Details
Alternatively, click “View Details” to go to your Transcript Details and download your files from the link below “Source Audio Files”
Under the title “Source Audio Files” you will find all your media files for the selected transcript.
Congratulations you are now able to download all your original media files.
Join our community of researchers who have used Landmark for over 100,000 transcripts
Request a free Demo. One of our Account Executives will be pleased to guide you through our Platform.
You can cancel your account at any time.
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